Privacy Policy

Last updated: March 2026

1. Privacy Officer

La Logia del Reggaeton is committed to protecting your personal information in compliance with Quebec’s Law 25 (Act to Modernize Legislative Provisions as Regards the Protection of Personal Information) and applicable Canadian privacy legislation.

Privacy Officer: La Logia del Reggaeton — Management
Contact: info@lalogiadelreggaeton.com

2. Information We Collect

  • Identity: first name, last name
  • Contact info: email address, phone number (if provided)
  • Payment data: processed securely by our payment processor — we never store card numbers
  • Browsing data: pages visited, session duration — only with your explicit consent (Google Analytics 4)
  • Order & ticket details: purchases made through our site

3. Why We Collect It

  • Process ticket and product orders
  • Send e-tickets and order confirmations
  • Notify you of upcoming events (with your consent)
  • Improve our website and services (analytics, with consent)
  • Meet our legal and tax obligations

4. Tracking Technologies & Profiling

  • Google Analytics 4: visitor and behaviour analytics — enabled only with your explicit consent via the cookie banner on this site.
  • Essential cookies: required for shopping cart functionality. These do not require consent.
  • Payment processing: handled by a certified secure payment processor. No card data is stored on our servers.

We do not use geolocation or behavioural profiling technologies beyond what is described above.

5. Data Retention

Personal information is retained as long as necessary for the purposes listed, and a minimum of 7 years to meet tax and legal obligations. Google Analytics data is automatically deleted after 14 months.

6. Your Rights

Under Quebec’s Law 25, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your information (subject to legal obligations)
  • Withdraw consent to analytics tracking at any time via the cookie banner
  • File a complaint with the Commission d’accès à l’information du Québec (CAI): www.cai.gouv.qc.ca

To exercise these rights: info@lalogiadelreggaeton.com

7. Service Providers

We do not sell or rent your personal information. We may share data with trusted service providers strictly for the purpose of operating this website and fulfilling your orders (payment processing, website hosting, analytics). All service providers are bound by confidentiality obligations.

8. Policy Updates

This policy may be updated at any time. The date of the last revision appears at the top of this page.